We very much regret The Care Collective has ceased trading at 31 March 2024.

If you are an unpaid carer please contact your local authority who can advise what support they can offer, usually through their social services department.

Unpaid Carers

You may have been an unpaid carer for some time, or you may be new to this role.  Perhaps a family member has had a diagnosis or accident that could limit their ability to do look after themselves in the way they usually do.

Whilst every person has their own challenges and hopes when they’re providing care or support to a family member, friend or neighbour, we recognise people may be at particular stages or have particular issues.

If you feel you would benefit from advice about how to carry out your caring role so as to maximise the independence and dignity of your family member or friend – please get in touch with The Care Collective.


Female health visitor talking to a senior woman during home visit

I’ve been caring for years but could now do with a little help…

You may be one of the thousands of people who have been providing care and/or support for many years but have never had or needed any outside support.

You could be doing it once a day, a couple of times a week or all the time. There are no time limits to being a carer. Looking after someone can be a positive and rewarding experience, but it can also be exhausting, stressful and isolating.

I’m a parent carer…

Parent carers are often the most over-looked group of unpaid carers as they feel they are “just doing what a parent should”. However, if you are parent or guardian of a child that has additional health, care or support needs as they have a physical disability, learning disability or medical/health condition, then you are likely to be eligible for additional support if you want it.

I’m a young carer…

You’re a young carer if you’re under 18 and help to look after a relative with a disability, illness, mental health condition, or drug and/or alcohol problem. You may do extra jobs in and around the home, such as cooking, cleaning or helping someone get dressed and move around.  You may also give a lot of physical or emotional support to the person you care for.

If you help someone with their care needs, you are entitled to young carer support. We can offer young carer support if you are under 18 years of age and help a brother or sister, parent, grandparent, guardian, or another family member.

You may be considered a ‘Young Adult Carer’ if you left school at 16 or 18 and are under the age of 25. If you’re not sure what to ask or can’t find what you’re looking for, just give us a call.

For more information: Young Carers information

We’re here for all unpaid carers…

Whether you need support with you unpaid caring role; advice if money is a challenge; you need to be able to take more time away from the person you support for your own wellbeing or for work; then we’re really confident we can help make a difference.


In your area…

We have three regional teams that work across South East Wales and they have great knowledge about local services. Please click the relevant area link for more information.

Cardiff & the Vale of Glamorgan

Cwm Taf Morgannwg (Bridgend, Merthyr Tydfil, Rhondda Cynon Taf)

Gwent (Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen)

Male home Carer assisting senior Man with a Disability in a kitchen.

Supporting unpaid carers

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Disabled boy in wheelchair holding hands with caregivers on walk. They are all smiling.

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