We very much regret The Care Collective has ceased trading from 31 March 2024.


About Us

We work across ten local authority areas in South Wales, which accounts for around 50% of the total number of unpaid carers in Wales.

It is also estimated 12 per cent of the population of Wales are unpaid carers and this figure could increase to 16 per cent by 2037. Wales also has the highest proportion of older carers and carers providing more than 50 hours of care a week.

We provide a range of services including wellbeing support and respite care.  We are a registered provider which provides reassurance our services are safe and of high quality, delivered by well trained staff.

Our services are currently available in Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Merthyr Tydfil, Monmouthshire, Newport, Rhondda Cynon Taf, Torfaen and the Vale of Glamorgan.

The Care Collective is a registered charity (No. 1123455) and Company Limited by Guarantee (No. 06419626).

We are a network partner of the Carers Trust, the major national charity offering practical & emotional help to carers.

Our head office is based at the Gwent Carer’s Hub in Pontypool, with a Hub in Penarth serving Cardiff and the Vale and an office in Bridgend.

However, it is important we are out and about to help unpaid carers.  Follow us on social media or go to our local area pages to see where we are and come and say hello!

Our Mission and Vision

Our key goals are that young and adult unpaid carers are able to help, and get help for, someone with care and/or support needs in a way that maximises that person’s independence and dignity and that reduces the physical and emotional impact on the health of carers.

We also want to ensure carers can manage financially and have the time and energy to enjoy their life and achieve things that are important to them.

We provide advice and support individually tailored to each person to enable each carer to take charge of their own future.


About Us


We’re incredibly proud of being a Welsh charity which helps anyone who needs support, irrespective of their nationality, ethnicity, sexual preference, gender identity, economic status, age, marital status, pregnancy or religion.

This is another reason our name includes the word ‘collective’, as we include everyone and achieve excellent outcomes through a collective approach with our colleagues and those we work with.

About Us

We are:

  • Led by unpaid carers 
  • Committed to amplify voices 
  • Building relationships 
  • Sharing knowledge 
  • Providing expertise 
  • Staying at the forefront of social care 
  • Acting with warmth and understanding